General terms of use

These Terms of Use set out the rules and terms and conditions to be followed when browsing an Université Laval website and using the content and features available to users.

Use of this site implies acceptance of the Terms of Use in this section. The Terms of Use can be modified at any time, so please check back periodically for updates.

This website is made available solely for personal and non-commercial use.

Links to Other Websites

This site contains links to other websites. Université Laval has no control over them, so it cannot guarantee the accuracy or completeness of the content, advertising, products, services, or other materials available on or from these other websites. In addition, Université Laval cannot be held liable for loss or damage resulting from the use of such websites.

Accuracy of Information

Some of the information on this website may come from outside sources. Université Laval takes all possible steps to ensure the accuracy, topicality, and reliability of this content, but it may contain errors or may not reflect recent changes. If you note an error on these pages, please contact us at


The content of this website is for information purposes only. Université Laval cannot be held liable for the result of using information contained on this site.

Data Exchanged Automatically

When you access this site, data is automatically exchanged between your computer and Université Laval’s servers. This is necessary so that the server can send you a file that is compatible with the computer equipment you use. The following data is exchanged:

  • Your Internet service provider
  • Your IP address (a numeric address identifying a specific computer connected to the Internet, e.g.,
  • Your browser type (e.g., Firefox or Explorer) and operating system (e.g., Windows or Mac)
  • The pages you visit on Université Laval websites
  • The date and time you access these pages
  • The address of the referring site (if you accessed this site from another website)

Data exchanged automatically between computers is not used to identify you. It is used solely for technological purposes related to Web browsing. Your IP address is collected, but is truncated for anonymity and to ensure that your personal information remains confidential.

Université Laval stores this data for statistical purposes—e.g., to anonymously track the number of site visits, most visited pages, technology used by visitors, addresses of referring sites, and visitors’ countries of origin in order to display relevant, personalized content.

Use of Cookies

Cookies are used to make this website easier to browse. They are not used to collect personal information about you. You can disable cookies in your browser at any time, but this might prevent you from using certain site features.

If you are using a public computer or share a computer with other users, be sure to clear your browser history at the end of each session.

Use of Google Analytics

This website uses Google Analytics, a Web audience metric tool whose confidentiality policy requires Université Laval to state the following:

“This website uses Google Analytics, a Web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses ‘cookies,’ which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf, including, but not limited to the site publisher. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of this website.”

Google uses the information it collects to produce website statistics and reports, which allows Université Laval to improve the digital services it offers. Under no circumstances will Google associate the information it collects on this website with any other data it holds.

Use of Heat Maps

Université Laval uses applications that generate heat maps—visual representations of website clicks and data on content viewing time using cookies. No personally identifiable user information is collected. Université Laval uses this data to improve the usability of its web pages.

Personal information

Université Laval strives to protect the personal information and privacy of its students and staff. It follows anInformation Security Policy (French) and is subject to the Act respecting access to documents held by public bodies and the protection of personal information.

You must provide your personal information when you perform certain actions on Université Laval websites:

  • Register for an event or training activity
  • Submit an application
  • Make an online payment
  • Sign up for a newsletter
  • Request information

You agree to provide truthful, accurate, up-to-date, and comprehensive information on any forms you submit.

Only authorized persons have access to your personal information. Université Laval verifies that these individuals have the right to access your information and that such access is necessary in performing their duties.

Online Payments

When you use your credit card to pay for a transaction or make a donation via a Université Laval website, none of your credit card information is collected by Université Laval’s servers. Your transaction is processed by a third party’s banking solutions directly on their secure website.

Email Communications

Any email communications sent by Université Laval to its students are sent using an email address ending in Communications from any other email address should not be trusted.

You may receive email spam indicating that Université Laval offers scholarships covering all admission fees and tuition costs to help international students come to Canada to study.

If you question the validity of your arrangement or would like to verify the identify of an individual or organization claiming to represent Université Laval, contact us using one of the methods in the Contact Us section.

Promoting Hashtags

Université Laval manages the @ulaval account and from time to time promotes hashtags on the Instagram social media platform. Université Laval is not responsible for content published on Instagram by other users and reserves the right to use the platform’s functionality to report photos that do not comply with the community guidelines.

Intellectual Property

The content found on this website, including text, photographs, illustrations, graphics, logos, names, and audio and video clips, is protected by national and international property law, specifically as it relates to copyright infringement. Université Laval retains all right, title, and interest in and to the content.

Any copying, republishing, reproduction, distribution, dissemination, public availability, or modification in whole or in part is strictly prohibited. Any other use of the content published on the website without prior written consent could subject the violator to legal action.

More about the Terms of Use

If you have questions regarding these terms of use, please email us at

Nous joindre

418 656-5222
418 656-2131, poste 405222

Horaire régulier

Du lundi au jeudiDe 8h à 12h et de 13h à 21h30

VendrediDe 8h à 12h et de 13h à 17h

SamediDe 8h à 12h et de 13h à 16h45